Shipping policy
HauchPauch – Shipping Policy
Last Updated: 16th March 2026
At HauchPauch, we strive to deliver your order as quickly and safely as possible. Please read the following shipping policy carefully before placing an order.
1. Order Processing
All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working business day.
Once your order is shipped, you will receive a shipping confirmation along with tracking details via email or SMS.
2. Shipping Time
Estimated delivery timelines are as follows:
• Metro Cities: 3–5 business days
• Non-Metro Cities: 4–7 business days
• Remote Locations: 5–10 business days
Please note that these timelines are estimates and may vary depending on courier operations and location.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
HauchPauch may offer free shipping during promotional campaigns or limited-time offers.
4. Delivery Delays
While we aim to deliver orders within the estimated timeline, delays may occur due to circumstances beyond our control including:
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Courier partner delays
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Weather conditions
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Government restrictions
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Natural disruptions
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Incorrect shipping information provided by the customer
HauchPauch shall not be held responsible for delays caused by third-party logistics partners.
5. Incorrect Address
Customers are responsible for providing accurate shipping details at the time of checkout.
If an incorrect or incomplete address is provided:
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The order may be delayed or returned
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Additional shipping charges may apply for re-dispatch
HauchPauch will not be responsible for delivery failures due to incorrect address details.
6. Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment.
Customers are advised to track their shipment and remain available to receive the package.
7. Failed Delivery Attempts
Our courier partners may attempt delivery 2–3 times.
If the package cannot be delivered due to:
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customer unavailability
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refusal to accept delivery
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unreachable contact number
the shipment may be returned to our warehouse.
Re-shipping charges may apply for sending the order again.
8. Tampered or Damaged Package
If you receive a package that appears tampered, opened, or damaged, please:
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Do not accept the package, or
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Record an unboxing video immediately after receiving the parcel
This will help us investigate the issue and assist with a resolution.
9. Lost Shipments
In rare cases where a shipment is lost in transit, HauchPauch will coordinate with the courier partner to investigate and resolve the issue.
Resolution timelines may vary depending on the courier investigation process.
10. International Shipping
Currently, HauchPauch ships within India only.
International shipping may be introduced in the future.
11. Policy Updates
HauchPauch reserves the right to modify or update this shipping policy at any time without prior notice.
Customers are encouraged to review this page periodically.
Contact Us
For any shipping-related queries, please contact:
Email: arushchi@gmail.com